2023-12-20 8 min read
A warranty is only as good as what it covers and who stands behind it. When investing in a new garage door or major repair, understanding warranty terms helps you make smart decisions and protects your investment.
Covers defects in materials and workmanship on the door panels, hardware, and sometimes springs. Coverage typically ranges from 1-10+ years depending on the manufacturer and product line.
Covers the installation work performed. This is separate from the manufacturer warranty and is provided by your installation company.
Additional coverage beyond standard warranties, often available for purchase on higher-end products.
- Manufacturing defects in door panels, Hardware failure under normal use, Spring breakage (varies by warranty) - Finish defects (fading, peeling)
- Normal wear and tear, Damage from accidents or misuse, Acts of nature (storms, flooding) - Improper installation (if not by authorized dealer) - Lack of maintenance
Key questions to ask about any warranty:
1. What's the coverage period? Different components may have different coverage lengths. 2. Is it prorated? Some warranties decrease in value over time. 3. Who performs warranty work? Some require the original installer. 4. Are there maintenance requirements? Warranties often require annual maintenance. 5. Is the warranty transferable? Important if you might sell your home.
We stand behind our work with a comprehensive 10-year warranty on all parts and labor. Here's what sets our warranty apart:
- No fine print surprises: Clear, straightforward coverage - Local service: We're here in your community, not a distant call center - Prompt response: Warranty claims handled quickly - No hassle: We believe in doing right by our customers
When comparing garage door quotes, don't just look at price. A slightly higher upfront cost with a strong warranty often provides better long-term value than a cheap installation with minimal coverage.
Questions about our warranty? Call (860) 650-1814.we're happy to explain every detail.